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Privacy statement
     
 

What information do we gather ?
What about cookies ?
How information received is shared ?
How secure is information about me ?
Conditions of use, notices and revisions
Automatic information

     
   

Café Calva knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This statement describes our privacy policy. By visiting cafe-calva.com, you are accepting the practices described in this Privacy Statement, which essentially applies to the Café Calva site accessible by members.

What Information Do We Gather?

The information we learn from customers helps us personalize and continually improve the products and services we offer. We gather the following type of information:

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of some essential features of our site. We use the information that you provide for such purposes as responding to your requests, customizing our offer and communicating with you.

Automatic Information: We receive and store certain types of information when you feedback or register with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses our site. A number of companies offer utilities designed to help you visit Web sites anonymously. However, we will not be able to provide you with a personalized experience if we cannot recognize you; we want you to be aware that these tools exist.

E-mail Communications: To help us make e-mails more useful and less intrusive, we may receive a confirmation when you open e-mails from Café Calva, if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive newsletters or promotional material by e-mail from us, please select "No" to Cafe Calva newsletter in your preferences setup under My Account. You may also reply to our e-mail with "Unsubscribe" in the subject field, or contact our Customer Service

Information from Other Sources: For reasons such as improving personalization of our service (for example, providing special offers that we think will interest you), we might receive information about you from other sources and add it to our account information.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as language and environment personalization within our site. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of our site and and we recommend that you leave the cookie feature activated. Likewise, we make use of a technology known as JavaScript that assists us in providing a smooth browsing experience and fastest server response time. It is therefore recommended not to disable JavaScript in your browser.

Does Cafe Calva Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only within the Café Calva and Connectrust organization, wherever the company has a commercial activity.

Agents: We employ other companies and individuals to perform functions on our behalf. Examples include logistics service providers, that we may appoint to outsource shipment execution, fulfill orders and deliver your goods. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transfers: As we continue to develop our business, we might acquire or sell assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that Connectrust's Café Calva activity, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Café Calva and Others: We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Café Calva and Connectrust, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

When an order is placed on-line with cafe-calva.com, you only issue a purchase order and are not immediately debited for the payable amount. Following your checkout and order confirmation you agree to settle it either via Paypal, Internet banking or with a bank cheque. You are never required to share your payment information with us. When you login to shop online, your login credentials are transmitted using Secure Sockets Layer (SSL) software, which encrypts the confidential information you input, such as your user id and password. Subsequently, when you receive a Paypal money request from us to your e-mail address, you may settle it with any credit card made available for payment with Paypal. Paypal, an eBay company, is so far being trusted by over 100 million users, worldwide. SSL encryption provided by Verisign guarantees that you are connected to the genuine and certified cafe-calva.com site. Be sure to sign off when finished using a shared computer.

Conditions of Use, Notices, and Revisions

If you choose to visit Café Calva in the course of your Club Café Calva membership, your visit and any dispute over privacy is subject to this Statement and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the Republic of Singapore. If you have any concern about privacy at Café Calva powered by Connectrust, please feedback with a thorough description of the issue, and we will try to resolve it. Our business changes constantly. This Statement and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Statement in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time and cookie number.

 

 
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